Public subscription benchmarks / 50 paid-user reference
Control the cost curve.
Over time.
For an organization with an IT team and a client-managed deployment, RightNow changes recurring per-paid-user software spend into a one-time enterprise package. This is an illustrative cost comparison, not a feature-for-feature quote.
Enterprise licence$2,999.99 onceAt 50 paid users, listed per-seat spend reaches this price within the first 1–2 months.
Enterprise + Professional Install$6,999.99 onceAt 50 paid users, listed per-seat spend reaches the complete-package price in about 2–3 months.
Three-year reference$92,000.01–$128,000.01Below the listed three-year 50-user subscription totals shown below, before excluded costs.
Run your comparison
See the payback at your team size.
Enter the number of people who would need paid or licensed access. We compare the published monthly seat rates below with RightNow’s one-time licence and complete-package price.
Enter a whole number from 1 to 10,000.
Team size50 paid usersUsed for all comparison figures below.
Listed monthly seat spend$2,750–$3,750Across the three published reference rates.
Complete package match1.9–2.5 monthsUntil listed monthly seat spend equals $6,999.99.
Three-year difference$92,000.01–$128,000.01Below the listed three-year reference totals.
At 50 paid users, the $6,999.99 Enterprise + Professional Install package equals about 1.9–2.5 months of the listed subscription spend. The $2,999.99 enterprise licence matches even sooner.
MaintainX Premium · $65/user/month$3,250 / month2.2 months to match the complete package · $117,000 at 3 years
UpKeep Premium · $55/user/month$2,750 / month2.5 months to match the complete package · $99,000 at 3 years
Fiix Professional · $75/user/month$3,750 / month1.9 months to match the complete package · $135,000 at 3 years
Illustrative annual software-cost comparison for 50 paid / licensed users| Option | Published price basis | Year 1 (50) | Year 3 (50) | Year 5 (50) |
| RightNow enterprise licenceClient-managed deployment | $2,999.99 onceNo recurring per-user software licence fee billed by EMPHOS. | $2,999.99 | $0 | $0 |
| Enterprise + Professional InstallLicence plus a coordinated installation scope | $6,999.99 onceProfessional-install package; subject to written scope. | $6,999.99 | $0 | $0 |
| MaintainX Premium ↗Public plan price checked Oct. 10, 2026 | $65 / paid user / monthPublished annual-billing rate. | $39,000 | $39,000 | $39,000 |
| UpKeep Premium ↗Public plan price checked Oct. 10, 2026 | $55 / licensed user / monthDisplayed public rate; annualized here for comparison. | $33,000 | $33,000 | $33,000 |
| Fiix Professional ↗Public plan price checked Oct. 10, 2026 | $75 / user / monthPublished public rate. | $45,000 | $45,000 | $45,000 |
How we calculate this: published monthly list price × 50 paid or licensed users × 12 months. Each table column shows the software cost in that individual year, not a cumulative total.
500 paid-user scale: using those same published rates, one year of seat spend is $330,000 with UpKeep Premium, $390,000 with MaintainX Premium, or $450,000 with Fiix Professional, before excluded costs.
Prices are public list prices checked October 10, 2026. They exclude taxes, discounts, billing-cadence changes, add-ons, vendor implementation or professional services, hosting, infrastructure, hardware, and custom or enterprise quotes. RightNow pricing also excludes customer infrastructure and work outside the written scope. Products, deployment models, and services differ; obtain current quotes and verify fit before buying.