Essential Cookies
Some cookies are required for core functions like cart, checkout, authentication, and site security.
EMPHOS Group Legal
Cookie Policy
This policy explains how EMPHOS Group uses cookies and similar tracking technologies across its website and services, including what they do, why they matter, and how you can control them.
Analytics & Performance
Cookies help measure store performance, usage patterns, and technical issues to improve the site.
Advertising & Tracking
Advertising-related cookies may be used for retargeting, attribution, and campaign effectiveness where enabled.
Consent & Controls
Non-essential cookies may be controlled through banner settings, browser controls, and third-party opt-out tools.
Policy Overview
Cookie Policy
This Cookie Policy explains how Emphos Group (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit or use our website and services. By continuing to use the services, you consent to the use of cookies as described in this policy.
This Cookie Policy should be read alongside the Privacy Policy, which provides additional detail on how personal information is collected and used.
Section 1
What Are Cookies
Cookies are small text files stored on your device, whether computer, smartphone, or tablet, when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow websites to recognize your device, remember preferences, and improve your browsing experience.
In addition to cookies, EMPHOS Group may use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, session storage, and tracking pixels. For simplicity, all of these are referred to collectively as “cookies” throughout this policy.
Section 2
Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the operation of the services and cannot be disabled. They enable core functionality such as page navigation, access to secure areas, shopping cart functionality, and payment processing. Without these cookies, the services cannot function properly. These cookies do not collect information used for marketing purposes.
| Cookie / Provider | Purpose |
|---|---|
| Shopify Session | Maintains your shopping session, cart contents, and checkout state. |
| Shopify Security | Helps prevent cross-site request forgery (CSRF) attacks and fraud. |
| Shopify Checkout | Remembers your cart and enables the checkout process. |
| Authentication | Keeps you logged in to your EMPHOS Group account securely. |
2.2 Performance and Analytics Cookies
These cookies collect information about how visitors use the website, such as which pages are visited most often and whether error messages are received. Information collected by these cookies is aggregated and anonymous. They help improve how the services perform.
| Cookie / Provider | Purpose |
|---|---|
| Shopify Analytics | Tracks page views, session data, and store performance metrics. |
| Google Analytics (if enabled) | Collects anonymized data on user behaviour, traffic sources, and device types. |
2.3 Functionality Cookies
These cookies allow the services to remember choices you make, such as language preference, region, or account settings, and provide enhanced, more personalized features. They may also be used to provide services you have requested.
| Cookie / Provider | Purpose |
|---|---|
| Preference Cookies | Remembers your language, currency, and display preferences. |
| Recently Viewed | Tracks products you have recently viewed to improve your browsing experience. |
2.4 Targeting and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission and may remember that you visited a website and share that information with other organizations such as advertisers.
| Cookie / Provider | Purpose |
|---|---|
| Shopify Ads | Enables personalized advertising across merchant sites via Shopify’s ad network. |
| Meta Pixel (if enabled) | Tracks conversions from Facebook and Instagram ads and enables retargeting. |
| Google Ads (if enabled) | Measures ad conversions and enables remarketing campaigns. |
Section 3
Third-Party Cookies
Some cookies on the services are placed by third-party services, including Shopify, Google, and social media platforms. These third parties may use cookies to collect information about online activities across different websites over time.
EMPHOS Group does not control these third-party cookies. They are subject to the respective third party’s own privacy and cookie policies, which should be reviewed directly.
Section 4
Cookie Duration
Cookies may be either session cookies or persistent cookies.
- Session cookies are temporary and are deleted from your device when you close your browser.
- Persistent cookies remain on your device for a set period of time or until you manually delete them.
The duration of each cookie varies depending on its purpose and provider.
Section 5
Managing and Opting Out of Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain types, or notify you when a cookie is being set. Restricting cookies may impact the functionality of the services.
The following browser locations provide cookie controls:
- Google Chrome: chrome://settings/cookies
- Mozilla Firefox: about:preferences#privacy
- Apple Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: edge://settings/content/cookies
5.2 Opting Out of Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout.
5.3 Shopify Privacy Portal
For choices related to cookies set by Shopify in connection with the store, you may visit the Shopify Privacy Portal at: https://privacy.shopify.com/en.
5.4 Do Not Track
Some browsers include a “Do Not Track” feature that signals to websites that you do not want online activity tracked. The services do not currently respond to Do Not Track signals, as there is no universally accepted standard for how to respond to them.
Practical reality: browser settings still matter more than wishful thinking. If you want tighter control, that is where you start.
Section 6
Consent
When you first visit the services, you may be presented with a cookie consent banner that allows you to accept or decline non-essential cookies.
Strictly necessary cookies do not require consent because they are essential for the services to function. Consent to non-essential cookies may be withdrawn at any time by adjusting browser settings as described above.
Section 7
Changes to This Policy
EMPHOS Group may update this Cookie Policy from time to time to reflect changes in the cookies used or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated date.
You are encouraged to review this policy periodically.
Section 8
Contact Us
If you have any questions about the use of cookies or similar tracking technologies, contact EMPHOS Group directly.
Emphos Group
9398 Coote Street, Chilliwack, BC, V2P 6B5, Canada
Email: info@emphosgroup.com
Need cookie help right now?
For browser control questions, consent problems, or tracking concerns, contact EMPHOS Group directly and describe the actual issue so support does not have to reverse-engineer your browser drama from one sentence.