API Terms of Use

Overview

API Terms of Use

These API Terms of Use (“API Terms”) govern your access to and use of any application programming interface, developer tools, software development kits (SDKs), documentation, sample code, and related resources (collectively, the “API”) made available by Emphos Group.

By accessing or using the API, you (“Developer” or “you”) agree to be bound by these API Terms, our Terms of Service, Privacy Policy, and all other applicable Emphos Group policies. If you are using the API on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these API Terms.

If you do not agree to these API Terms, do not access or use the API.

Section 1

API Access and Registration

1.1 Application for Access

Access to the Emphos Group API is not automatically granted. To request API access, you must submit an application to info@emphosgroup.com describing your intended use case, the application or integration you plan to build, and your technical contact information. We reserve the right to grant or deny API access at our sole discretion.

1.2 API Keys and Credentials

Upon approval of your application, we will issue you API credentials including an API key and, where applicable, a client secret (“API Credentials”). Your API Credentials are personal to you and must be kept strictly confidential. You are solely responsible for all activity carried out using your API Credentials.

Section 2

Permitted Use of the API

Subject to these API Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the API solely for the purpose of building, testing, and operating an application or integration that connects to our Services (“Application”) for your own internal purposes or to provide services to your customers, provided that such use complies with these API Terms and all applicable policies.

Section 3

Restrictions

You must not use the API to:

• Access data or functionality for which you have not been granted explicit authorization.
• Exceed the rate limits or quota thresholds we establish and communicate to you from time to time.
• Scrape, harvest, or bulk-extract data from our Services beyond what is necessary for your Application’s stated purpose.
• Reverse engineer, decompile, or disassemble any aspect of our API or Services.
• Use the API to build an application that competes with Emphos Group’s products or Services.
• Redistribute, resell, or sublicense access to the API to any third party without our prior written consent.
• Use the API in any way that violates applicable law, our Terms of Service, or our Acceptable Use Policy.
• Use the API to transmit malicious code, conduct security attacks, or interfere with the integrity or operation of our Services.
• Cache or store data retrieved via the API beyond what is necessary for the performance of your Application, and never beyond 30 days without our written consent.

Section 4

Rate Limits and Quotas

Your use of the API is subject to rate limits and usage quotas as communicated to you at the time of API access approval and as may be updated from time to time. Exceeding rate limits may result in your requests being throttled or your API access being temporarily or permanently suspended. If you require higher limits, please contact us to discuss your needs.

Section 5

Data and Privacy

Any personal data accessed through the API must be handled in strict compliance with our Privacy Policy, applicable data protection legislation, and any data processing agreement in place between you and Emphos Group.

You must:

• Only access personal data through the API for the purpose for which access was granted.
• Implement appropriate technical and organizational security measures to protect personal data accessed via the API.
• Not sell, lease, or otherwise commercially exploit personal data obtained through the API.
• Delete personal data obtained through the API upon our request or upon termination of your API access.
• Promptly notify us of any security incident or data breach affecting data obtained via the API.

Section 6

Your Application

You are solely responsible for your Application, including its development, maintenance, security, compliance with applicable laws, and all consequences of its use.

Your Application must:

• Clearly identify itself to users and not misrepresent its affiliation with Emphos Group.
• Not use the Emphos Group name, logo, or branding in a manner that suggests your Application is endorsed or created by Emphos Group without our prior written consent.
• Comply with all applicable laws and regulations, including consumer protection and data protection laws.
• Provide clear and accessible terms of use and privacy notice to your users.

Section 7

Modifications and Deprecation

Emphos Group reserves the right to modify, update, deprecate, or discontinue the API or any feature thereof at any time. Where reasonably practicable, we will provide at least 30 days’ advance notice of any breaking changes or API deprecation. We are not liable for any disruption to your Application resulting from changes to the API.

Section 8

Termination

We may suspend or terminate your API access at any time, with or without notice, if we determine that you have violated these API Terms, our Terms of Service, or any other applicable policy.

You may terminate your API access at any time by ceasing use of the API and notifying us at info@emphosgroup.com. Upon termination, you must immediately cease using the API and delete all data obtained through it unless we agree otherwise in writing.

Section 9

Disclaimers and Limitation of Liability

THE API IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. EMPHOS GROUP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

EMPHOS GROUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE API.

Section 10

Contact Us

For API access requests, technical questions, or to report API misuse, please contact us:

Emphos Group
9398 Coote Street, Chilliwack, BC, V2P 6B5, Canada
info@emphosgroup.com

Please include “API INQUIRY” in the subject line of your message.