API Terms of Use

Overview

API Terms of Use

These API Terms of Use (“API Terms”) govern the application programming interfaces, developer tools, software development kits (SDKs), documentation, sample code, and related resources that EMPHOS Group Corporation (“EMPHOS Group,” “we,” “us,” or “our”) expressly makes available to you for an approved integration (collectively, the “API”).

By accessing or using the API, you (“Developer” or “you”) agree to be bound by these API Terms, our Terms of Service, Privacy Policy, and all other applicable EMPHOS Group policies. If you are using the API on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these API Terms.

If you do not agree to these API Terms, do not access or use the API. A signed API, licensing, or integration agreement takes precedence over these API Terms to the extent of a conflict for the integration it covers. Any applicable fees, service levels, production access, or additional data-processing obligations must be set out in that agreement or otherwise agreed with you in writing.

Section 1

API Access and Registration

1.1 Application for Access

To discuss API access, email info@emphosgroup.com with the product or interface you want to integrate, your intended use case, the application you plan to build, and your technical contact details. Access requires our approval and is limited to the interfaces, environments, permissions, and purposes we authorize in writing. We may approve or decline a request.

1.2 API Keys and Credentials

The approved integration documentation or agreement will identify the authentication method and any keys, tokens, client secrets, or other credentials provided for your use (“API Credentials”). Use credentials only for the authorized application and environment. Keep secret credentials confidential and control access by the personnel and service providers you authorize.

Section 2

Permitted Use of the API

Once access is approved, and subject to these API Terms and the applicable agreement, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the API to build, test, and operate the approved application or integration (“Application”). Internal business use and customer-facing use are permitted within the approved scope. Any separately identified licence for an SDK, sample, or third-party component also applies.

Purchasing or using an EMPHOS product does not by itself authorize access to private APIs. Activation, licensing, checkout, account, and other private interfaces may be used only through authorized software or an expressly approved integration.

Section 3

Restrictions

You must not use the API to:

• Access data or functionality for which you have not been granted explicit authorization.
• Exceed the rate limits or quota thresholds we establish and communicate to you from time to time.
• Scrape, harvest, or bulk-extract data from our Services beyond what is necessary for your Application’s stated purpose.
• Reverse engineer, decompile, disassemble, or extract proprietary source code or model components, except as permitted by the applicable licence, third-party licence terms, or applicable law.
• Use EMPHOS proprietary code, models, or non-public information to develop competing products in breach of your licence, confidentiality obligations, or applicable law.
• Redistribute, resell, or sublicense access to the API to any third party without our prior written consent.
• Use the API in any way that violates applicable law, our Terms of Service, or our Acceptable Use Policy.
• Use the API to transmit malicious code, conduct security attacks, or interfere with the integrity or operation of our Services.
• Retain API-provided data beyond what is necessary for the approved purpose. Unless we agree otherwise in writing, cached copies must be deleted within 30 days. Your own source content, exports you are expressly entitled to retain, and records that must be retained by law are governed by their applicable rights and retention requirements.
• Bypass authentication, access controls, licence checks, rate limits, or suspension by changing identities, credentials, accounts, or request methods.

Section 4

Rate Limits and Quotas

Rate limits and usage quotas are defined in the documentation or agreement for your approved access. Requests exceeding those limits may be throttled or rejected. Repeated abuse or attempts to evade limits may lead to suspension under Section 8. Follow documented retry instructions and contact us before increasing usage beyond the approved limits. Changes to limits will be handled under the applicable agreement.

Section 5

Data and Privacy

Handle personal and confidential information in accordance with applicable law, the approved integration scope, the relevant privacy notices, and any data-processing agreement between you and EMPHOS Group. Obtain the permissions or other lawful authority required to provide data to the API and to process any data returned through it.

You must:

• Only access personal data through the API for the purpose for which access was granted.
• Implement appropriate technical and organizational security measures to protect personal data accessed via the API.
• Not sell, lease, or otherwise commercially exploit personal data obtained through the API.
• Delete or return personal data as required by the applicable agreement and lawful instructions, including at termination. Where retention is legally required, limit access and use to that purpose and delete the data when the requirement ends.
• Promptly notify us of any security incident or data breach affecting data obtained via the API.

Section 6

Your Application

You are responsible for developing, maintaining, and securing your Application, for the activity you authorize through it, and for compliance with applicable law and these API Terms.

Your Application must:

• Clearly identify itself to users and not misrepresent its affiliation with EMPHOS Group.
• Not use the EMPHOS Group name, logo, or branding in a manner that suggests your Application is endorsed or created by EMPHOS Group without our prior written consent.
• Comply with all applicable laws and regulations, including consumer protection and data protection laws.
• Provide clear and accessible terms of use and a privacy notice to your users.
• Obtain users' authorization for actions taken on their behalf and provide appropriate controls for automated workflows.
• Handle errors, unavailable services, and rate-limit responses appropriately, and review AI-assisted outputs for the intended use.

Section 7

Modifications and Deprecation

We may modify, update, deprecate, or discontinue an API or feature in accordance with the applicable agreement. Where reasonably practicable, we will provide at least 30 days' advance notice of breaking changes or deprecation. Urgent security, legal, or service-integrity changes may require shorter notice. Any separately agreed notice period or service commitment takes precedence. You are responsible for adapting your Application to supported interfaces.

Updates to These Terms

Revisions to these API Terms will be posted on this page with an updated date. Notice of material changes, when they take effect, and any required acceptance will follow the applicable agreement and law.

Section 8

Termination

We may restrict, suspend, or terminate API access for a breach of these API Terms or the applicable agreement, or to address security risks, abuse, or a legal requirement. We may act immediately when needed to protect systems or data. Otherwise, notice and any opportunity to remedy a breach will follow the applicable agreement and law.

You may terminate your API access at any time by ceasing use of the API and notifying us at info@emphosgroup.com, subject to any separate contractual obligations. Stop making API calls and stop using the affected credentials when access ends. Return or delete API-provided data as required by the applicable agreement and law. Termination does not transfer ownership of your source content or require deletion of material you are independently entitled or legally required to retain. Any refund, payment, retention, or transition obligations remain governed by the applicable agreement and law.

Section 9

Disclaimers and Limitation of Liability

EXCEPT AS EXPRESSLY PROVIDED IN A SIGNED AGREEMENT, AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE API IS PROVIDED “AS IS” AND “AS AVAILABLE.” EMPHOS GROUP DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND SUBJECT TO ANY SIGNED AGREEMENT, EMPHOS GROUP IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE API.

Nothing in these API Terms excludes or limits a warranty, right, remedy, or liability that cannot lawfully be excluded or limited.

Section 10

Contact Us

For API access requests, technical questions, or to report API misuse, please contact us:

EMPHOS Group Corporation
9398 Coote Street, Chilliwack, BC, V2P 6B5, Canada
info@emphosgroup.com

Please include “API INQUIRY” in the subject line of your message.